Android How to

How to Fix Voicemail not Working on Android

Voicemail not Working
Written by Kelly Houstan

While it might actually seem impossible to disconnect yourself from the real world. Then you guys shouldn’t be afraid to switch your cell phone off every once in a while as well. After all, messages you guys don’t see will be waiting for you, and any missed calls will also go straight to your voicemail for you to pick up and then deal with later. Just read this article, we are going to talk about How to Fix Voicemail not Working on Android. Let’s start!

That is, of course, if your voicemail service is actually working correctly. If your voicemail is not working on your Android device. Then you may need to set up or tweak your settings in order to get them working again. In order to help you, this guide covers a few ways you can also fix your voicemails on Android so you guys don’t miss any important messages.

Voicemail systems are really great as they can be handy whenever you don’t have access to your phone or your phone may not have enough battery. Your contacts can easily send you voicemail messages whenever your phone is off or also not reachable. You can later listen to all your voicemails and deal along with them just the way you like.

How to Fix Voicemail not Working on Android

Check Your Voicemail Settings

First, you guys should make sure that your voicemail settings are correct. You can also check these settings for yourself via the Phone app on your device.

This app (and its settings menu) will look slightly different, relying on your device model and Android version. These settings have been written along with a Samsung Galaxy S20 running Android 10 in mind. However, should be the same for most other Android devices.

  • First of all, open the Phone app on your phone to begin. Click on the three-dots menu icon in the top-right.
  • From the drop-down menu, click on the Settings option.
  • In your Call Settings menu, tap on the Voicemail option.
  • From here, you can also double-check how your voicemail is configured. For instance, make sure that the correct network carrier is selected under the Service provider section as well.
  • Your carrier should also have a voicemail number. This is the number your device will call to hear your voicemail as well. You can also check that this is correct under the Voicemail number section.
  • If you’re not being notified whenever you receive new voicemails, then check your voicemail notifications are set correctly under the Notifications section as well.

Voicemail not Working

The voicemail settings shown here should be applied automatically when you guys insert a SIM card into your cell phone, however, they could have become corrupted or outdated. If you guys are unsure if these settings are correct, you may have to look at one of the additional fixes below.

Make sure you have a proper wireless connection on your device

You guys may have poor wireless connections on your device, and that may be the reason why you are unable to access or check your voicemail messages as well. Your device must have a wireless connection in order to access your voicemail system, download voicemail messages, or also even get voicemail notification alerts. Thus, you have to make sure proper wireless connections are on your device.

Use A Third-Party Voicemail App | Voicemail not Working

While this may not work for all network carriers, it may also be possible in order to install a third-party voicemail app. This could help you bypass any issues you have along with calling your voicemail manually or along with a bug-ridden carrier app.

A lot of third-party voicemail apps are available for you in order to try in the Google Play Store. Note that some of these apps may not work in your locale or along with your specific voicemail service. So you’ll have to try them out first.

If you guys have a visual voicemail service, apps such as My Visual Voicemail and Voxist can be used in order to set up and use it. Apps like these basically come with additional features, such as support for voicemail transcription, permitting you to quickly view your voice messages as text messages rather.

Update the Voicemail app | Voicemail not Working

If you guys are using the carrier-issued voicemail app, you can also check if there are any available app updates. If you are using an old version, then it is actually the reason why your voicemail is not working properly on your device as well.

Contact Your Carrier For Support

And, if your voicemail settings still aren’t working, it could indicate an issue along with the service provided via your network carrier. At this point, the best thing you can also do is speak to your carrier to make sure that there isn’t a fault. Or issue that needs to resolve along with further technical support.

If there is a fault, then your carrier can investigate and resolve the issue. They may also be able to offer additional support in order to set up and configure the voicemail on your Android device if required as well.

Request New Voicemail Settings From Your Carrier

You guys may believe that your voicemail settings are correct, however, there can sometimes be conflicting settings on your cell phone. That can cause issues along with voicemail not working on your Android device. In order to help overcome these issues, then you can request new settings from your carrier in order to set up your voicemail. How you do this will rely on your carrier and location. You guys may also be using a visual voicemail service. That basically allows you to view voicemail messages in a list to listen, save, or a;sp delete using a voicemail app.

This service can mostly cost you extra, so if you’ve been downgraded (or upgraded). Then you may need new settings sent to your device for it to work as well. The best way to manually update these settings is just to visit the website for your network carrier for additional information or just to contact your carrier directly.

In a lot of cases, you may be able to receive your settings in an SMS message from your network. Many networks permit you to request these settings along with a message sent from your own cell phone. Your carrier will then respond with a message containing the new settings that can then be applied to your device as well.


Why am I not getting my voicemails?
That delay may actually occur for a variety of reasons – most likely because of issues outside of the YouMail app. Data connection, WiFi connection, third-party applications as well as device OS can all conflict with the retrieval of your messages if configured incorrectly.

How can I fix my voicemail on Android?         

In order to fix your voicemail on Android, you can head into your voicemail settings. Open your Phone app > click on three dots at the top > settings > voicemail. Check if the voicemail settings are correct or not.

How can I turn on voicemail on Android?

In order to turn on voicemail on your device, then just follow these steps.

  • You have to open your Phone app.
  • Click on the three dots at the top-right of the screen.
  • Head to Settings.
  • Click on Voicemail.
  • Now, set up a voicemail number, that you will call on in order to access your voicemail messages.
  • Choose the correct carrier under services.


Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

Also See: Some Best Signature Font in Word

About the author

Kelly Houstan

Leave a Comment