Windows 10 users actually have reported a new Unknown USB Device error that has started to show up suddenly. The Unknown USB Device error basically says Device Descriptor Failure as well as Device Descriptor Request Failed, and also a USB device is no more recognized via Windows. This can also happen along with an SD Card and the computer will no more read the SD card whenever it is inserted in the card slot as well. Just read this article to know all about How to Fix USB Device Descriptor Failure in Windows 10. Let’s begin!
If your USB device has suddenly stopped working, or if you guys are getting this error. Then there is nothing to worry about anymore. We will also help you fix this problem and error via our methods. Simply follow and perform the methods one by one, then until the issue is fixed.
- 1 How to Fix USB Device Descriptor Failure in Windows 10
- 1.1 Reinstall Unknown USB Device Driver
- 1.2 Use Hardware and Devices troubleshooter
- 1.3 Turn off Fast Startup
- 1.4 Update USB Device’s Drivers | USB Device Descriptor Failure
- 1.5 Change the USB Selective Suspend Settings
- 1.6 Update BIOS | USB Device Descriptor Failure
- 1.7 Remove Power Supply to Fix USB Device Descriptor Failure error
- 1.8 Uninstall USB Root Hub Drivers
- 1.9 Conclusion
How to Fix USB Device Descriptor Failure in Windows 10
The very first thing you should check is your USB drivers if there is no problem along with the drivers. Then check if the USB Port is not really damaged actually. It might be a hardware problem, however, if your other devices are also working fine then it can’t be a hardware problem actually.
Does the problem occur only when you guys insert a specific device like a hard disk? Then the issue might also be with that specific device. Just check if the device is working on another PC as well as a laptop. If the device works perfectly on another laptop then there is actually a slight chance that the problem might along with the Motherboard. However, don’t worry, before wondering if your Motherboard is malfunctioning. There are a couple of fixes you guys could try to fix the USB Device Descriptor Failure error in Windows 10.
Well, the cause behind the “USB Device Not Recognized. Device Descriptor Request Failed” issue is actually Fast Startup or USB Selective Suspend Settings. Apart from these two, there are many other issues that can also lead to the USB Device Not Recognized error. As each and every user has a different setup and system configuration you have to try all the listed methods in order to fix the issue. So without even wasting any time let’s see How you can Fix USB Device Not Recognized. Device Descriptor Request Failed along with the help of the below-listed tutorial.
Reinstall Unknown USB Device Driver
Well, in this method, we will actually uninstall the drivers of the Unknown USB Device (Device Descriptor Failure) as well. Faulty drivers can also cause this error as well. This could also have happened as Windows automatically updates the drivers via Windows Update, and it could have installed wrong as well as corrupt drivers. So, in this method, we will now uninstall the Unknown USB Device (Device Descriptor Failure) drivers. So that it can roll back to default drivers as well. Just follow the steps to perform this method.
- First of all, open Device Manager. To open Device Manager, just right-tap on the Start menu button and choose Device Manager.
- Now, you have to look for the Unknown USB Device (Device Descriptor Failure) item with a yellow sign. It is basically located under Universal Serial Bus Controllers. Just expand it and then right-click on Unknown USB Device (Device Descriptor Failure). Tap on Uninstall device.
- Now, unplug the USB device from your PC, if it wasn’t already unplugged, and then plug it back in the USB slot.
- Then scan for hardware changes. On the Device Manager window, tap on Scan for hardware changes.
So, windows will now reinstall the Unknown USB Device (Device Descriptor Failure) drivers. This should fix the issue actually. If the problem is still not solved, then just try the next method.
Use Hardware and Devices troubleshooter
The Hardware and Devices Troubleshooter is actually a built-in program that is used to fix the issues faced via users. It helps you in order to figure out the problems that might have occurred during the installation of new hardware or drivers on your system actually. The troubleshooter is automatic and has to run when an issue related to the hardware is encountered as well. It runs via checking the common errors which may also occur during the installation of the process. However, the main question is that how you can run the Hardware and devices troubleshooter.
Turn off Fast Startup
The fast startup basically combines features of both Cold or full shutdown and Hibernates. Whenever you guys shut down your PC with a fast startup feature enabled. It then closes all the programs and applications running on your PC and then logged out all the users. It basically acts as a freshly booted Windows. However, Windows kernel is loaded, and also system session is running that basically alerts device drivers to prepare for hibernation.
That saves all current applications and programs running on your PC before closing them. Although, Fast Startup is a really great feature in Windows 10 since it saves data. Whenever you shut down your PC and start Windows really fast. However, this could also be one of the reasons why you guys are actually facing the USB Device Descriptor Failure error. A lot of users reported that disabling the Fast Startup feature has actually solved this issue on their PC.
Update USB Device’s Drivers | USB Device Descriptor Failure
In this method, we will actually try to fix the issue by updating the drivers. This could fix the problem as rolling them back didn’t really help you in the last method, so most probably the drivers are outdated on your PC. Follow the steps in order to perform this method.
- Right-tap on the Start menu button and then choose Device Manager.
- Now, you have to look for Unknown USB Device (Device Descriptor Failed) from the list. It is basically located under Universal Serial Bus Controllers. Expand it and then right-tap on Unknown USB Device (Device Descriptor Failure). Then tap on Update Driver.
- Tap on Search automatically for updated driver software.
Now the Windows will then download and install the latest drivers for the troubled USB device. Whenever the process is complete, restart your computer and now you will be free of the error.
Change the USB Selective Suspend Settings
- You have to search for Power Option in Windows Search then tap on Edit Power Plan from the search result. Or right-click on the Power icon in Windows Taskbar then choose Power Options.
- Choose Change plan settings.
- Now just tap on Change advanced power settings from the bottom of the screen.
- Just find USB settings and expand it.
- Again just expand USB selective suspend settings and turn off both On battery and Plugged in settings.
- Tap on Apply and Reboot.
This should help you in order to fix the USB Device Not Recognized. Device Descriptor Request Failed error, if not then continue further.
Update BIOS | USB Device Descriptor Failure
Sometimes updating your system BIOS can also fix this error. In order to update your BIOS head to your motherboard manufacturer website and then download the latest version of BIOS and install it as well.
Remove Power Supply to Fix USB Device Descriptor Failure error
- You have to remove your Power Supply plug from the laptop actually.
- Then just restart your system.
- Now just connect your USB device to the USB ports. That’s just it.
- After the USB device is connected, just plug in the Power Supply of the Laptop.
Uninstall USB Root Hub Drivers
So, in this method, we will try to fix the issue via uninstalling the drivers for USB Root Hub devices. The Windows will then automatically reinstall the drivers after restarting the computer. You have to follow the steps to perform this method.
- Right-tap on the Start menu button and then choose Device Manager.
- Then expand Universal Bus Controllers. Here, right-tap on the first USB Root Hub and choose Uninstall device.
- Now repeat the above step for the remaining USB Root Hub devices as well.
- You have to restart your computer.
Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.
Have a Good Day!
Also See: Windows Resource Protection Could Not Perform The Requested Operation
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