How to

How to Fix Tap to Load Snapchat Issue

Last Active on Snapchat
Written by Kelly Houstan

Snapchat actually has quickly become one of the trendiest social media platforms. Along with its simple, easy-to-understand User Interface as well as attractive one-time-view model. The app has presented itself as the ideal platform for teens and young adults as well. But, a lot of users have complained of Tap to load Snapchat problems. In this article, we are now going to discuss Why won’t Snapchat download snaps and how you can fix this issue. In this article, we’re going to talk about How to Fix Tap to Load Snapchat Issue. Let’s start!

Snapchat, by default, auto-downloads snaps, and texts as and whenever they are received. So, all you have to do is Tap the chat in order to view it. However, a lot of users have been facing a problem wherein Snapchat does not load snaps automatically. Rather, they have to manually download the chat in order to view it.

How to Fix Tap to Load Snapchat Issue

Whenever this problem is mostly caused by poor network connection, there could be many other causes. It is suggested in order to check in-app as well as device settings. Most of the time the answer to Why won’t Snapchat download snaps is actually found there.

Download Snapchat from Google Play Store.

Just read below to read the solutions in order to fix Tap to load Snapchat error on Android phones. You have to make sure to implement these methods in the order that they appear until you guys find the one that works for you.

Note: Since smartphones don’t really have the same Settings options, they vary from manufacturer to manufacturer. Thus, just make sure the correct settings before changing any.

Turn off Data Saver on Snapchat

Snapchat basically uses a built-in data saver option called Travel Mode or Data Saver. Relying on the version of Snapchat installed on your phone. This feature helps reduce data usage on the app as well. It can also be for 3 days1 week, as well as until turned off.

If you guys enabled the until turned off option, your data saver could still be turned on as well. This might also be causing the tap to load problem on Snapchat. Here’s how you can turn Data Saver off:

  • You have to open the Snapchat App and head to your Settings.
  • You have to scroll down and click on the Data Saver option.
  • Now just uncheck the box marked Data Saver in order to turn it off.

Reboot your Phone | Tap to Load Snapchat

Before you guys try anything else or play around along with your Settings, it would be best to reboot your device. This will allow the Snapchat App in order to reload. This is possible, the quickest and simplest way in order to fix tap to load Snapchat problem.

Turn off Battery Optimization for Snapchat

Android devices provide the ability in order to optimize battery use for most apps. Whenever optimization is turned on, this puts the app in order to sleep when not in use. Hence, allowing the Android operating system in order to work more efficiently. But, this could inhibit Snapchat from auto-downloading snaps. Here’s how you can fix tap to load Snapchat error through turning off battery optimization:

  • Head to the Settings app of your phone.
  • Click on Apps and then, Snapchat.
  • Click on Battery Optimization.
  • Now tap on the Don’t Optimize option in order to turn it off.

Tap to Load Snapchat

Note: Relying on your device and version of Android OS, a lot of options may be available to you.

Clear App Cache | Tap to Load Snapchat

Well, clearing your app cache will help to make sure that Snapchat is running as efficiently as possible. Overloaded cache memory could be the reason why won’t Snapchat download snaps as well as stories. Removing out any unnecessary junk can help the app run better and could fix the tap in order to load the problem on Snapchat as well.

Option 1: Clear Snapchat Cache from Device Settings

  • Head to device Settings and open Apps & Notifications.
  • Now, navigate to Snapchat and click on Storage & Cache.
  • At last, tap the Clear Cache option.

Option 2: Clear Snapchat Cache from within the App

  • You have to open the Snapchat app.
  • You have to tap on Settings and scroll down to Account Actions.
  • There, tap on the Clear Cache option.
  • Just confirm the deletion in the pop-up prompt. Then, restart the app to verify that tap to load the Snapchat issue is resolved.

If not, just try the next fix.

Turn Off Battery Saver Mode

Most of us actually use our devices on Battery Saver mode throughout the day in order to get the most of the device battery. But, Battery Saver modes restrict the data usage of an app whenever it is running in the background. Evidently, Snapchat will actually be unable to auto-download snaps which makes you wonder Why won’t Snapchat download snaps as well as stories. Thus, turning off battery saver mode could be another quick as well as the simple way in order to fix this error.  You can do this from your device drop-down toolbar directly. Or else,

  • Head to Settings and click on Battery.
  • Then toggle OFF the Battery Saver option.


Why are my snaps stuck on tap to load?

Snapchat not loading snaps and stuck on Tap to load Snapchat error can also occur either because of poor internet connectivity or device and app settings. You have to make sure to turn off battery saver and data saver mode on your phone as well.

How can you fix the tap to load the Snapchat glitch?

The tap to load problem, we can fix it via rebooting your device as well as disabling data-saver and battery-saver options. You guys can also clear the Snapchat app cache, as explained in this article.


Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

Also See: How to Fix Mouse Scroll Not Working in Windows

About the author

Kelly Houstan

Leave a Comment