Because announcing itself to the world in 2011, Snapchat has done fairly well on the reliability front. The application really rarely crashes and the support team is mostly all over an issue minutes after it reveals itself as well. In this article, we are going to talk about How to Fix the Snapchat Loading Screen Issue. Let’s now start!
Primarily being a camera app, Snapchat, at least, needs its camera module in order to work flawlessly. Sadly, over the last couple of days, a lot of users have been facing a rare and weird camera bug. That is giving them a blank screen whenever trying to access the camera as well.
Here, we’ll now take a look at the issue and also the possible workarounds, however, Snapchat itself tried in order to come along with a fix of its own as well.
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What is Snapchat’s response | Snapchat loading screen
Snapchat has officially acknowledged the issue on their Twitter page, however, didn’t offer an explanation or gave us a fix as well. They also didn’t even tell us if an update would be released for the same or it’d get fixed via a server-side push.
We're aware some Snapchatters are having trouble using the app right now- hang tight, we're looking into it!
— Snapchat Support (@snapchatsupport) July 13, 2020
How can you fix the Snapchat camera black screen issue?
Here is a lot of ways in order to fix the black camera issue on the Snapchat app. Method #3 below, reinstall, is also said to be working for someone on Reddit. However, before you guys do that, it’s really good to try the first two methods because these don’t actually delete anything on your phone.
Check camera permission
If you guys are on iOS 14 beta, Snapchat’s camera permission could have been revoked because of the OS’s meticulous privacy features. In order to see if your iOS is the culprit. Just head to Settings, scroll down until you guys see the installed apps. Then click on ‘Snapchat,’ and also see if the toggle adjacent in order to ‘Camera’ is turned on.
Android users, as well, could check this permission, even though it’s unlikely to be the issue. In order to check Snapchat’s permissions, just head to Settings, and click on ‘Apps,’ and tap on the ‘three-dot button at the top right corner. Then just open ‘Permission manager.’
- Click on ‘Camera.’
- Then scroll down to ‘Snapchat.’
- And at last, see if it’s set to ‘Allow.’
Clear cache and data
Whenever you guys run into an inconspicuous issue, then clearing the app’s data and cache should be your go-to move. Here, too, you could try and see if it solves the issue or not.
In order to clear the app data and cache of Snapchat, first, head to Settings and then tap on ‘Apps.’ Then search for “Snapchat” and then tap on it. Click on ‘Storage.’
On the next screen, just tap on ‘Clear data’ and ‘Clear cache’ respectively.
Uninstall and re-install
If the two tricks don’t really work for you, then try uninstalling Snapchat right now and downloading the latest version from Google Play or App Store.
For what it’s worth, this method has also been reported to be working via a Reddit user.
Roll Back to an Older version
If the latest version of Snapchat started causing Snapchat black screen issue as well. You can also just install the older version of the Snapchat app.
- Visit APKMirror: You have to visit the APKMirror website on your favorite web browser.
- Search Snapchat: Search for Snapchat on APKMirror in order to find the Snapchat untouched APK.
- Download old Snapchat APK: You have to download the Snapchat APK from the APKMirror website.
- Install Snapchat APK: You have to install the Snapchat old apk from APKMirror.
Most of the users get solved the snapchat black screen issue. If you still have issue and want to fix it. Most probably it’s a device issue. Let’s try fixing it.
Factory reset
If nothing else works, and then you can hard reset your device. However, know that doing so will delete all of your data on your phone, so just make sure to make appropriate backups.
Conclusion
Well, That is all from my side. If you want to know more about this “Snapchat loading screen” article or have any queries. Then feel free to ask me anything in the comments section below.
Have a Good Day!