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Best Ways to Fix Snapchat Could Not Connect

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Written by Kelly Houstan

Snapchat is one of the most popular messaging platforms all over the globe. You can send text as well as pictures and videos that are called snaps to your friends or family. There are a lot of filters and games that you can use in the app. In addition to all this, Snapchat also offers its users news, entertainment, and many amazing photo and video editing tools. Just read this article to know all about Best Ways to Fix Snapchat Could Not Connect. Let’s begin!

You can also create Snap streaks along with your friends and family via sending them snaps daily. You need a proper connection to the internet and you can also enjoy using this app. Many Snapchat users face a connection error along with an error message that is “Snapchat could not connect. Please check your connection and try again” actually. If you are among those users, then this article is absolutely for you.

Why am I Getting Snapchat Connection Error?

There could be a lot of reasons why Snapchat is not connecting or providing a popup of “Check your connection and try again”. Mostly, this problem occurs due to the connectivity issue or due to multiple applications running in the background of your device.

Snapchat Could Not Connect

However, solving such problems is really easy and you can solve them via clearing out the background applications or restarting your network. But, even after doing this, some users failed to connect to Snapchat. Do not worry, in this article you will get to know how you can fix this connection error on Snapchat.

Best Ways to Fix Snapchat Could Not Connect

Here are few possible solutions for the ‘Could not connect’ error that users are facing on the Snapchat app. If one of them doesn’t work, then do try the others. Hopefully one of them does the trick actually!

Update Snapchat

Many times connection errors occur whenever you are not using the latest version of the application. The application gets updates from its developer frequently and not everyone keeps checking for updates as well. Hence, if you cannot connect to Snapchat, then try to check for new updates and update the application.

For Android:

  • First open PlayStore then types Snapchat in the search bar.
  • If there is any update available, then an “Update” button will also appear.
  • Tap on the update button to update Snapchat.

For iOS:

  • Press the App Store to access it on your iPhone.
  • Now in order to check for updates, select the Updates tab.
  • At last, to update Snapchat, select the Update button next to Snapchat.

After updating the app, then try to connect again.

Switch to Wi-Fi (If on mobile data)

Just the same as the above solution, try to change your method of connecting to the internet. If you guys are on mobile data, switch to a Wi-Fi connection, and try to use the Snapchat app. Wi-fi connections are generally more stable whenever compared to mobile data.

In order to switch to a Wi-Fi connection, go to Settings > Connections, and toggle Wi-Fi on. If you guys are within the range of a recognized Wi-Fi network. Then your device will automatically connect to it as well.

Switch to mobile data (if on Wi-Fi)

If you are currently trying to connect to your Snapchat app via Wi-Fi, a switch in data connection could also help. Try switching over to your mobile data. Whenever you switch over, then make sure you turn off your Wi-Fi connection on your phone so that your phone does not auto-connect back to it as well.

To switch to mobile data, head to your phone’s Settings > Connections > Data usage and then turn on ‘Mobile data’. (Relying on your device, the setting may be in another location.)

Prevent Using VPN | Snapchat Could Not Connect

A VPN stands for Virtual Private Network as well. Using this makes sure the safety of your data. You can also send or receive data across public networks via staying on the private network. Many Snapchat users use VPN to make sure privacy when using the application.

If you guys use a VPN to use Snapchat, Then this might be the reason why Snapchat can’t really connect to the server. Hence, you should avoid using a VPN, and then try logging in again into your Snapchat.

Connect to a friend’s Wi-Fi or mobile data (tethering)

In order to make sure that it is not your network that is the problem, then try connecting to a friend’s mobile hotspot. A mobile hotspot creates via turning your mobile device into a router and broadcasting your mobile data wirelessly as well.

  • On your friend’s phone head to Settings > Connections > Mobile Hotspot and Tethering. Then turn on ‘Mobile Hotspot’.

Snapchat Could Not Connect

  • On your phone, all you guys have to do is turn on your Wi-Fi and then connect to your friend’s network.

Force close the app and open it again

The connection error might also have nothing to do with your internet connection at all! Try to force closing the Snapchat app and then re-launching it. In order to force close the Snapchat app, then just head to your device Settings > Apps. Now locate the Snapchat app and click ‘Force stop’ on the bottom panel.

Now simply click on the Snapchat icon on your phone in order to re-launch the app.

Restart the Device | Snapchat Could Not Connect

The first and the easiest way in order to fix this problem is to restart your phone. Each and everything in RAM is cleared whenever you restart your phone. All fragments of prior applications that were also used will be removed and all open applications will force close as well. The RAM is basically “cleansed” whenever your phone boots again so that you begin along with a new slate. Hence, with doing this your connection error can be solved. For this,

  • Tap and hold the power button for a second.
  • You guys will get different options, choose “Restart/Reboot”.
  • In just a few minutes your device will restart.

Turn off the Battery saver

Most of the Battery saver modes restrict background data usage when enabled. Then this means that apps that are not open cannot use data. Plus, Battery saver mode restricts the number of background apps that are allowed to run. Although this is only supposed to affect background apps actually. Then it may cause a problem for apps that were sleeping but are now active.

In order to disable Battery saver mode, then search for the option in your device settings under Device Care > Battery > Power mode. Try to switch to ‘Optimized’, or ‘High performance. (Relying on your device, the setting may be in another location, and head by another name.)

Turn off Data Saver

Precious data is also getting harder in order to come by. That is why a lot of folks select to keep this mode enabled. But, restricting data may cause some apps that depend purely on data, to malfunction.

In order to disable Data Saver, then head to your phone’s Settings > Connections > Data usage, and also turn Data saver off.

Clear App Cache | Snapchat Could Not Connect

The more an app is used, the more cache-based data are saved. The greater the cache, and the lower your device memory. This can also produce flaws that can lead to a connection error in the Snapchat application as well. Hence, these cache files should better delete as well. You may also erase the Snapchat app cache in the following way.

  • First, open the Settings app.
  • Head to Apps & Notifications.
  • Next, select Snapchat from the app list.
  • After that, just click Storage & cache.
  • At last, you have to tap on Clear Cache.

After clearing the app cache your app should work properly and also the connection error should be solved.

Uninstall Unauthorized Apps and Plugins

A lot of users download a lot of applications and plugins from various sources other than the PlayStore. These unauthorized apps and plugging may also interfere along with other processes. This may also be the reason why you guys can’t log in to Snapchat. In order to solve this problem, then you should uninstall unauthorized apps and plugins. This may also solve the connection error.

Reinstall your Snapchat app | Snapchat Could Not Connect

If the connection problem still continues also even after following the solutions given above. Then there is a potential that the installation files of the Snapchat app are also corrupt. If they are corrupted beyond repair, then you guys should consider reinstalling the Snapchat application as well. With doing this, the app cache will also clear as well. Now you guys can use a fresh application now. The process of reinstalling Snapchat is actually:

For Android:

  • First of all, open the Settings app.
  • Head to Apps & Notifications.
  • Next, select Snapchat from the app list.
  • Tap on Uninstall.
  • Now, head to Play Store and Install Snapchat again.

For iOS:

  • You have to find Snapchat on your device on your home display.
  • Click and hold the icon of the app until the pop-up menu is displaying as well.
  • In order to uninstall Snapchat, tap Remove App.
  • Now from the App Store, and then install Snapchat again.

Your Snapchat Account may be Locked

For a few reasons, a Snapchat account could also be locked. If your Snapchat account is lock, then you cannot log in. This is done in order to keep Snapchat safe and exciting for each and every user and protect their account. Find out what you can do if you lock your Snapchat account here.


Well, That is all from my side. If you want to know more about this “Snapchat Could Not Connect” article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

Also See: What is HID Keyboard and How to Install it

About the author

Kelly Houstan

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