No Profit From Repair Services: Apple Say it

Profit From Repair Services
Written by Hassan Abbas

No Profit From Repair Services: Repair services can’t be cheap, especially for a company like Apple. Sometimes it turns out the company not making any profits from the endeavor, either.

Different Questions having different Topics:

In September a US House Committee sent a letter to Apple in an effort to get the company to answer different questions having several topics. The topics include:

  • App Store policies
  • Repair services
  • Apps in general

It’s all part of an ongoing free probe, and Apple has since reacted to those questions.

Apple Answer Unpredictably – Apple’s answer is exactly what you’d expect:

The answers from Apple are quite predictable. The House Committee asked questions like whether or not iOS users can set a third-party app as a default option, for instance. That question concern to Safari. Apple’s answer is exactly what you’d expect:

Question 1:

Does Apple allow iPhone users to set a browser except for Safari as the default browser?


If yes, please elaborate steps a user would need to take to do so. If no, please explain why not.iPhone users cannot set another browser as the default browser.

Apple’s answer:

Safari is the apps that Apple believes defines the core user experience on iOS, with industry-leading security and privacy features. Safari is an “operating system app,” like the Phone, Camera, and iMessage, which are designed to work together.

Apple also says that following the release of Apple Maps the company “has invested billions of dollars” in the service. Interestingly, the House Committee went a bit further and asked Apple why it decided to release its own Maps app, to begin with:

Question 2:

Why did Apple decide to build its own maps application besides continue to use Google Maps to power the maps applications on iPhones?

Apple’s answer:

Apple thinks that it could create a better map. In addition, because of Apple’s commitment to privacy and security, and they wish to keep as much information “on device” as possible. Also, Apple believed offering a map that was more united into the device would serve the privacy needs of customers while providing them an exceptional map experience. Apple Maps helps users to find their way without compromising privacy. And the data that is sent to Maps is associated with random identifiers instead of a user’s Apple ID.

Apple Maps getting better:

And hey, there is good news that Apple Maps is still getting better. It’s good to say it wasn’t all that fantastic at launch.

Final Question (Profit From Repair Services):

At last, the House Committee requested profit information regarding repair services.

Apple’s answer:

Apple says that “costs of providing repair services have gone over the revenue generated by repairs”.

For each year since 2009, please check the total revenue that Apple derived from repair services. For each year since 2009, the costs of providing repair services have exceeded the revenue generated by repairs.

According to Apple “It Doesn’t Make any Profit From Repair Services”

Most of the responses from Apple aren’t all that surprising or interesting. We considered all things. But we’ve pulled out the more interesting bits.


Do you have any questions from apple? If yes then drop a comment below!

Also, sound off in the comment section below!

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About the author

Hassan Abbas

Tech enthusiast with too many items on his wish-list and not nearly enough money! Specializing in all things tech, with a slight Apple bent he has been writing for various blogs for the best part of (too many) years

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