Microsoft Teams is a really famous, productivity-based, organizational app that is used via companies for many purposes. But, a bug leads to the ‘Microsoft teams keeps restarting’ issue whenever using it. This can get really inconvenient and make it difficult for users in order to perform other operations. If you guys are facing the same issue and you want to find a way in order to fix it, here is a perfect guide on how you can fix Microsoft Teams keeps restarting.
How to Fix Microsoft Teams Keeps Restarting
Here are few reasons, behind this error so that there is also a clearer understanding of the issue at hand.
- Outdated Office 365: If Office 365 has not really been updated. It can cause the Microsoft Teams to keep restarting and crashing errors since Microsoft Teams is a part of Office 365.
- Corrupt installation files: If the installation files of Microsoft Teams are corrupt as well as missing, it can also cause this error.
- Stored Cache files: Microsoft Teams also generates cache files that can become corrupted leading to the ‘Microsoft Teams keeps restarting’ error as well.
Let us now discuss the methods, in detail, in order to fix Microsoft Teams constantly restarting on your PC.
Restart the Computer
Just follow these steps to restart your computer and get rid of bugs, if any, from the Operating System memory.
- Tap on the Windows icon in the bottom left corner of the screen or click on the Windows button on your keyboard.
- Now, click on the Power icon and then tap on Restart.
- If you guys cannot find the Power icon, go to desktop and tap on the “Alt+F4” keys together. That will open the “Shut down Windows“. Select Restart from the options.
When the computer restarts, the Microsoft Teams issue might also be fixed.
Terminate Microsoft Teams Processes
Even after you guys exit Microsoft Teams, there might be also a bug in one of the background processes of the application. Just follow these steps to terminate such processes n order to remove any background bugs and fix the said issue:
- In the Windows search bar, just search for Task Manager. Open it via clicking on the best match in the search results.
- Next, tap on More details in the bottom left corner of the Task Manager window. If the More Details button does not really appear, then skip to the next step.
- Next, tap on the Processes tab and choose Microsoft Teams that are under the Apps section.
- Then, tap on the End task button found in the bottom right corner of the screen.
Now just restart the Microsoft Teams application and then check if the issue is resolved. If the issue persists, then you have to move to the next method.
Disable Antivirus Software
There are chances that your anti-virus software is really blocking some functions of the Microsoft Teams application. For this reason, it is kinda important to turn off such programs on your computer as:
- Open the Anti-virus application, and then head to Settings.
- Now search for the Disable button or something same.
Note: The steps may vary relying on which anti-virus software you are using.
Disabling anti-virus software will actually resolve conflicts with Microsoft Teams and fix Microsoft Teams keeps crashing and also restarting problems.
Update Office 365
In order to fix Microsoft Teams Keeps Restarting problem. Then you will have to update Office 365 because an obsolete version might also cause such issues. Follow these steps to do that:
- Just search for a Word in the Windows Search bar, and then open it via clicking on the search result.
- Next, just create a new Word Document via clicking on New. Then, tap on Blank document.
- Now, click on File from the top ribbon and then check for a tab titled Account or Office Account.
- On choosing Account, head to the Product Information section, and then click Update Options.
- Now under Update Options, click on Update Now. Any pending updates will be installed via Windows.
When the updates are done, open Microsoft Teams as the issue will be fixed now. Or else, just continue with the next method.
Clear Cache files
Follow the steps given below to clear Teams cache files that are stored on your PC. This might fix Microsoft Teams constantly restarting on your PC as well.
- Just search for Run in the Windows search bar and tap on it. (Or) Pressing “Windows Key + R” together will also open Run.
- Next, you have to type the following in the dialogue box and then click on the Enter key as shown.
- Next, just open the Teams folder, that is located in the Microsoft directory.
- Now here is a list of folders that you guys will have to delete one by one:
application cache\cache blob_storage databases cache GPUcache IndexdDB Local Storage tmp
- When all the above-mentioned files are deleted, then just restart your PC to save changes.
If the issue persists, then move to the next method, where we will also update Office 365.
Repair Office 365
If updating Office 365 in the previous method did not really help. Then you can try repairing Office 365 to fix the Microsoft Teams keeps restarting issue as well. Just follow these simple steps:
- In the Windows search bar, just search for Add or remove programs. Tap on the first search result.
- Now search for Office 365 or Microsoft Office in the Search this list search bar. Next, tap on Microsoft Office and then click on Modify.
- In the pop-up window that now also appears, select Online Repair then tap on the Repair button.
After the process is complete, just open Microsoft Teams in order to check if the repair method solved the issue.
Reinstall Microsoft Teams
The problem could also be that there are corrupt files as well as faulty codes within the Microsoft Teams application. You have to follow the steps to uninstall and remove corrupt files, and then re-install the Microsoft Teams app. In order to fix Microsoft Teams keeps crashing and restarting issues.
- First, open Add or remove programs as explained earlier in this guide.
- Next, tap on the Search this list bar in the Apps and features section and then type Microsoft Teams.
- Tap on the Teams application then tap on Uninstall.
- When the application has been uninstalled, implement Method 1 in order to remove all cache files.
- Next, you need to visit the Microsoft Teams website and then tap on Download for desktop.
- When the download is complete, click on the downloaded file to open the installer. Just follow the on-screen instructions in order to install Microsoft Teams.
Create a New User Account
Many users reported that creating a new user account and also using Office 365 on the new account helped fix the said issue. You have to follow these steps to give this trick a shot:
- Just search for managed accounts in the Windows Search bar. Then, tap on the first search result to open Account Settings.
- Now head to the Family & other users tab in the left pane.
- Then, click on Add someone else to this PC from the right side of the screen.
- Now, you need to follow the instructions shown on the screen in order to create a new user account.
- Just Download & install Microsoft Office and Teams on the new user account.
Then, just check if Microsoft Teams is working correctly. If the issue still persists, then move to the next solution.
Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.
Have a Good Day!
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