What are issues in Troubleshooting MacOS Catalina

Written by Hassan Abbas

Some Mac users have stated a diffusion of issues in Troubleshooting MacOS Catalina . Starting from installations getting caught or taking abnormally lengthy. To troubles with a few apps now not running, to troubles with certain printers or accessories now not running

  • App Store difficulties
  • iCloud
  • Apple ID troubles

amongst different nuisances.

While putting in and the usage of macOS Catalina goes fine for maximum users, that is no solace if you are experiencing troubles with a selected Mac and the brand new macOS 10.15 launch. Below we are able to talk a spread of suggested troubles and troubles with MacOS Catalina and provide various troubleshooting methods to attempt to remedy those problems.

Before perusing this manual or trying any troubleshooting method, make certain to returned up your Mac and all data first. Failure to backup information can result in permanent data loss.

 Troubleshooting MacOS Catalina

macOS Catalina

macOS Catalina Won’t Download or Shows “A blunders occurred whilst walking scripts from the package “RecoveryHDMetaDmg.Pkg”
If you are attempting to download macOS Catalina and it fails with a

“A blunders came about at the same time as jogging scripts from the package deal “RecoveryHDMetaDmg.Pkg”

mistakes message, it is able to be related to 0.33 birthday celebration firewall, anti-virus, or anti-malware software program jogging on the Mac.

Temporarily disable the 0.33 celebration software program that is a firewall, anti-virus, or anti-malware protection, after which relaunch System Preferences to check for the download once more and MacOS Catalina have to arrive as expected.

Note that some Macs may want to be restarted after 0.33 birthday celebration safety software is disabled, depending on the software and how it works. In that case, after rebooting the Mac go back to System Preferences inside the Software Update segment to download macOS Catalina as anticipated.

macOS Catalina received’t set up due to the fact “There isn’t enough free area on Macintosh HD to install”

If you do now not have enough unfastened disk space available at the Mac hard pressure, you’ll now not be able to set up MacOS Catalina.

Aim to have at the least 15GB freely available to complete the set up of MacOS Catalina.

macOS Catalina Installation Stalls on “Estimating time last…”

 Troubleshooting MacOS Catalina

macOS Catalina installation

An honest range of people have suggested that MacOS Catalina installation takes longer to install than they had been awaiting, or longer to put in than prior MacOS installations. A not unusual symptom of this is the Mac is seemingly stuck on “Estimating time remaining…” whilst looking to installation MacOS Catalina.

If you notice the “Estimating time ultimate…” display screen whilst seeking to set up MacOS Catalina, be patient. It’s unlikely the installer is genuinely caught, so just permit it sit down, and if it’s a MacBook Pro or Air make certain it’s far linked to a strength supply.

Let the Mac sit for but long it takes to finish the installation of Catalina, it can take several hours. The Mac will automatically boot into MacOS Catalina while completed installing.

There are combined reviews that the MacOS Catalina installation has taken anywhere from forty five minutes to over 12 hours to finish, how long it takes on a particular machine possibly relies upon on many elements, such as laptop speed, net connection pace, the Mac OS version being up to date from, and greater, as a result it’s pleasant to provoke the set up while there’s lots of time to be had to allow the Mac to finish set up.

macOS Catalina installation Issue

macOS Catalina Installation Stuck on “Less than one minute remaining”

Some customers record that installing MacOS Catalina receives caught on a black display with an  Apple emblem and progress bar, stating there’s much less than a minute final to finish the set up.

If you see this screen, allow the Mac sit down and anticipate a considerable quantity of time earlier than attempting to intervene.

If the Mac is still caught on “Less than one minute closing” after many hours (allow it sit overnight if you could), and you have a full backup of your statistics, strive powering down the Mac after which turning it lower back on again. It might also boot without delay into the MacOS Catalina setup screen. It also may additionally fail as well absolutely, in which case you’ll want to reinstall MacOS gadget software with Internet Recovery (you could additionally try to reinstall MacOS Mojave thru everyday healing too), or restore the Mac from a previously made Time Machine backup.

MacOS Catalina Installation Stuck or Fails with “The operation couldn’t be finished. (PKDownloadError blunders 8.)

”This error has been said to occur throughout set up of MacOS Catalina if the net connection is disrupted or disconnected.

Ensure that the Mac has an active wi-fi or ethernet connection and that the internet works as expected, and then attempt installing MacOS Catalina once more.

macOS Catalina Stuck on “Setting Up Your Mac” Screen After Install
Let it sit down for at the least numerous hours, it could solve itself.

If an after-hours skip, pressure reboot the Mac by using turning the laptop off, then turning it back on again


Mac Running MacOS Catalina Randomly Crashes & Restarts

Some Mac users are reporting their Mac is crashing and restarting itself. Particular while the Mac is left unattended for a period of time.

This random crash/freezing/restarting issue appears to happen greater regularly on newer Macs with T2 protection chips. Or with Macs with a Radeon Pro Vega GPU, but it has been reported on other Mac fashions as well.

There are numerous dialogue threads on Apple Support Forums here about this. Howeve, there isn’t always yet any clear explanation or technique to this hassle.

Reinstalling MacOS Catalina can also assist.

If any updates come available to macOS Catalina. Make certain to put in that proper manner (ie:

  • macOS Catalina 10.15.1,
  • 10.15.2, and
  • many others

as they’ll clear up the hassle.

Downgrading to macOS Mojave may also be a workaround to some users. Though that is glaringly now not perfect or practical for plenty of customers.

Frequent “Update Apple ID Settings” Requests

Some customers have mentioned a common “Update Apple ID Settings” pop-up message.  Informing them that some services will not be to be had till they signal-in again. Then after signing in again, the popup returns.

Update Apple ID settings in Mac OS Catalina message
If you stumble upon frequent “Update Apple ID Settings” signals. First, try restarting the Mac.

If the “Update Apple ID Settings” alert message keeps nonetheless. Returned up the Mac (if you haven’t executed so already), then go to System Preferences and logging out of the

  • Apple ID
  • rebooting the Mac
  • then logging lower back in again.

Be conscious that signing out of an Apple ID may additionally purpose issues with synced statistics over iCloud

  • inclusive of iCloud Documents
  • iCloud Files
  • iCloud Photos
  • and different iCloud syncing.

Persistent iCloud Password Requests

Some users have mentioned issues with persistent Apple ID and iCloud password requests.

Open System Preferences > visit iCloud settings > and login to iCloud at once.

You may additionally need to sign off and then log again into iCloud through System Preferences. However, be aware that doing so can reason troubles with

  • iCloud Documents
  • iCloud Files
  • different iCloud syncing.

Seeing Constant iCloud Terms & Conditions Agreement Loop in MacOS Catalina
Some customers are reporting a regular loop of seeing iCloud Terms & Conditions that won’t be brushed off or agreed in spite of interacting with it.

Go to System Preferences > Internet Accounts > pick out the Apple ID this is used for the App Store and other purchases. Then comply with the Terms & Conditions that seem in this display.

Some Mac Apps Don’t Work, “App Needs to be Updated” Error Message
Any 32-bit app that has no longer been up to date to 64-bit will now not paintings in MacOS Catalina.

When trying to release an app that does not paintings in MacOS Catalina. You will see an mistakes message pointing out “(Name) wishes to be updated”

App Needs to be Updated MacOS Catalina mistakes message

This includes many older versions of famous apps like

  • Microsoft Office
  • Word
  • Excel
  • Powerpoint
  • Adobe Photoshop
  • Lightroom

and lots of smaller third birthday party gear and utilities.

Additionally, many famous older Mac games are 32-bit and consequently will no longer work on macOS Catalina (unless they are updated for sixty four-bit support. Which a few builders have already said will no longer show up with older software).

The only way to that is to update the apps to sixty four-bit versions or to locate alternative programs. Or more excessive, might be to downgrade from macOS Catalina, but that’s widespread trouble.

Printers, Scanners, Accessories Incompatible or Don’t Work with macOS Catalina
Some users have discovered that

  • printers,
  • scanners,

and other hardware add-ons are not operating after updating to macOS Catalina.

This may be associated with the loss of 32-bit utility support, as a few older printers and drivers aren’t up to date to 64-bit.

Numerous reports exist of diverse

  • Brother
  • Epson
  • HP

other printers and add-ons are incompatible with macOS Catalina presently.

A desirable first step would be to reach out to the manufacturer of the printer, scanner, or hardware accent and notice if new drivers or associated software programs are to be had with MacOS Catalina compatibility.

If new Catalina compatible drivers are available, install them to regain access to the printer, scanner, or hardware accent.

Mail Missing, Mail Data Loss After MacOS Catalina Update

Some users have mentioned mail is missing, or that elements of mail messages are incomplete, or a few other shape of Mail app statistics loss has passed off after updating to MacOS Catalina.

If you have got a Time Machine backup from before updating to MacOS Catalina, you should be a able to repair the Mail folder from that backup. You can also get admission to the backup mail data folder without delay at the Time Machine backup, then from Mail app in MacOS Catalina, visit File > Import Mailboxes and import that again-up Mailfolder.

Wi-Fi Not Working in MacOS Catalina

Some customers have mentioned wi-fi problems with MacOS Catalina. Often a solution for wireless not running is to go to System Preferences > Network > and create a brand new Network Location and to re-be a part of a recognized operating wi-fi community.

Bluetooth Input Lagging, Magic Trackpad Slow Response with MacOS Catalina
Some customers have reported large bluetooth input lag seeing that updating to MacOS Catalina, where interacting with a Magic Trackpad or different Bluetooth device has a fantastic put off of once in a while several seconds before responding.

If you’re experiencing slow response from Bluetooth gadgets in MacOS Catalina, strive disconnecting them from the Mac, doing away with them, after which reconnecting and resyncing the Bluetooth accessory to the Mac.

Unable to Connect to Network Drives / SMB Shares in Catalina

Some users have pronounced they’re now not capable to hook up with network stocks with SMB record sharing. This may be an issue with NetBIOS, or it can be because of a few other trouble, depending on what precisely the community problem is.

You may be capable of clear up community sharing issues for Guest customers via going to System Preferences > Users & Groups > Guest User > and selecting “Allow visitor users to connect with shared folders”

Loss of iTunes Causing Issues with Music Playlists

Some users have said that track playlists constituted of iTunes aren’t being imported or covered in the new Music app of MacOS Catalina.

This may be a computer virus, or it can be an issue with the Music app not finding the playlist files from iTunes.

Some customers have suggested that clearly quitting Music app and restarting the Mac has allowed their old iTunes playlists to surface in Music app as anticipated.

Unable to Access TV Purchases & TV Content from TV App in Catalina

Some users have reported they’re not capable of get right of entry to any content from the TV app in MacOS Catalina.

Some users are not able to move their TV purchases and video content from the TV app, and some users aren’t able to down load their purchases from TV app.

Symptoms of this problem are generally a grey ‘download from iCloud’ button displaying however that is unresponsive, and no video content downloads or performs within the TV app on macOS Catalina.

If you’re unable to get right of entry to your purchases and content in the TV app in MacOS Catalina, confirming that the correct Apple ID is logged into the Mac and TV app. Then quitting the app and restarting the Mac may also help.

iTunes Removal Causing Issues with XML File Support & Third-Party Music Apps
Some customers of numerous music apps have said that MacOS Catalina does not work with numerous music production and DJ apps.

This is apparently because of a problem with XML file aid being eliminated from the new Music app.

If you depend on a utility that calls for iTunes or iTunes XML file aid, do not forget keeping off MacOS Catalina in the intervening time, or until the apps, you rely upon are up to date to help MacOS Catalina.

You can read more approximately this particular trouble at The Verge if interested.

Mac App Store Showing “No Purchases”

Moreover, Some Mac users are discovering that MacOS Catalina is not displaying their purchased app history.

Sometimes really rebooting the Mac can resolve this hassle.


  • strive to log out of the Mac App Store
  • quitting the App Store utility
  • relaunching the App Store
  • then logging lower back into the Mac App Store once more
  • to regain get entry to purchases.

Mac App Store no purchases error message

Mac App Store Showing “No Updates”
Some customers have reported that the Mac App Store is erroneously displaying a “No Updates” to be had message. Moreover, In spite of having older variations of apps like iMovie installed that are not operating without a replacement for full sixty four-bit compatibilities.

Moreover, Quitting the Mac App Store, then rebooting the Mac and relaunching the Mac App Store appears to remedy this trouble.

Mac is Hot and Running Slow After Installing macOS Catalina

Moreover, This is probably due to the device reindexing documents on the drive. And the system toll it takes to carry out protection obligations which can be vital after reinstalling or updating MacOS device software program.

Let this procedure entirely, it can take some time. However, the Mac should carry out as anticipated while that history hobby has finished.

Safari Can’t Connect to Websites But Internet Works

Some third-party firewall software and anti-virus apps may be causing problems with Safari and different apps getting access to web sites and the net is preferred.

Try disabling the ones 1/3 party firewall and virus equipment. Moreover, Then rebooting the Mac to peer if the issue is resolved.

macOS Catalina Wi-Fi Dropping Connections

Adding a new Network Location regularly can solve issues with losing wi-fi connections.

Make sure you furthermore might have an affordable distance to the wi-fi router. And there’s no giant interference. Moreover,  Which is good fashionable advice or wireless connection troubles?

Additional macOS Catalina Troubleshooting Ideas

Depending on the issue.  You can need to try some extra troubleshooting steps like:

Moreover, Try re-putting in MacOS Catalina with the aid of rebooting the Mac and holding down Command+R. And choosing to “Reinstall macOS”. This will reinstall the middle running the machine without changing consumer files. Be sure to have a complete backup fo your Mac before trying this.
Moreover, Try resetting SMC: Learn how to reset the SMC on older Macs or a way to reset SMC on MacBook Pro & MacBook Air 2018 and more recent fashions
Reset the PRAM at the Mac
macOS Catalina is Unusable for Me, Help!
Moreover, If you find MacOS Catalina totally unusable for something purpose, you have some options:

Restore the Mac

  • Restore the Mac from a formerly made. Time Machine backup, which is perhaps the easiest and pleasant method of reverting from MacOS Catalina
  • Moreover, Reinstalling macOS via Internet Recovery. That allows you to attempt to reinstall the version of macOS that came with the Mac
  • Erase the Mac and repair from Time Machine. Or a previous backup approach to correctly downgrade. From macOS Catalina to the prior version of macOS you had sponsored up.
  • Moreover, Contact legit Apple Support for in addition help. Apple aid techs and engineers may be able to solve the trouble for you that unaffiliated 1/3 birthday. Celebration fan websites like this are not capable of address.

Are all of those problems not unusual?
No, these are not commonly encountered troubles with MacOS Catalina.

Moreover, Perhaps the maximum commonplace difficulty that can be skilled with the aid of users. With macOS, Catalina is that some older apps will now not paintings. Because of the loss of a 32-bit app guide. The different issues discussed here are pretty rare.

If you’re at the front approximately whether or no longer to install macOS Catalina. Moreover, then don’t assume you will enjoy any of the troubles or problems mentioned right here. This is supposed as a troubleshooting guide for problems that a small range of customers are encountering.

And never is a deputy of the wider MacOS Catalina person base or revel in. You can use this guide to get geared up and prepare for MacOS Catalina. And download MacOS Catalina as quickly as you’re equipped for the software program update. Or you may pass it in the interim, that’s OK too!

Also See:How to Update & Install MacOS Catalina

About the author

Hassan Abbas

Tech enthusiast with too many items on his wish-list and not nearly enough money! Specializing in all things tech, with a slight Apple bent he has been writing for various blogs for the best part of (too many) years

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