Are you looking for a solution to fix Zoom Audio Not Working? Zoom is the most popular remote integration or collaboration apps that is used by many people during this time of lockdown. Also, there are chances, if you are working from home then you might use it too.
Rather than offering the ability to experience HD video or audio. Zoom comes with tons of features like using a screen sharing abilities, virtual background, and a comprehensive whiteboard.
While using Zoom for a while and have currently started encountering audio problems in Zoom. Then you are in the right place.
- 1 Fix Zoom Audio Not Working
- 2 Fix Zoom Audio Not Working – PC
- 3 Fix Zoom Audio Not Working – Zoom Meeting
- 4 Fix Zoom Audio Not Working – Common Solution
Fix Zoom Audio Not Working
If the other members in a Zoom meeting cannot listen or hear you. Then don’t fret. Here are a few fixes you can try. Basically, make sure that you can’t mute yourself out. And that the Mic is turn on and working on your device.
Here’s how to make sure Audio is turned on your device while in the meeting.
Tap the ‘Join Audio’ button under the bottom left corner of your Meetings screen.
While starting a Zoom meeting on your Android device. Simply click on the screen to bring up the calling choices under your screen. Now choose ‘Join Audio’ under the bottom left corner of your screen.
Now choose ‘Call via Device Audio’.
This will turn on the app to use your mobile microphone which should fix your audio problems.
Verify if you are not accidentally mute the meeting once you have joined. If you want to do this check the microphone under the left corner of your screen on your Zoom meeting screen. Whether you are on a phone or PC.
However, if the red slash running over the icon then it means that you are muted via meeting. Again click on the microphone icon to unmute yourself. The red-colored icon displayed above will be gone.
Fix Zoom Audio Not Working – PC
If the above fix can’t work for you, then there might be a chance that the proper input device can’t be chosen on your PC. Especially it could be the case while using an external microphone on your Mac or PC. If you want to check if the exact audio input device has been chosen, then follow our simple article below.
For Windows users
Head over to Audio settings. While in a meeting, you can tap on the arrow next to the microphone icon in the calling bar of your Zoom meeting. Then you can choose ‘Audio Settings’.
In case, if you are not in a meeting, then open the desktop app, tap on the setting (gear) icon, and then choose the Audio tab from the left corner.
You will now be redirected to the audio settings of your Zoom desktop client. Tap on the ‘Test mic’ icon next to the microphone settings.
While using your microphone then the exact device has been chosen. You can also check this by viewing at the Input level bar that responds to your audio levels while testing the microphone.
In case, if the input level can’t respond. Then testing the microphone also tap on the drop-down rather than the ‘Test mic’ icon. Then you will view a list of all the input microphones for your PC. Choose the one that you decide on using with your meeting and then again test your mic.
Now, you must be able to use your microphone in your Zoom meeting. Make sure you also check all the Advanced settings by tapping the ‘Advanced’ button under the right corner of the Audio settings screen.
For Mac users
Tap on the ‘Apple icon’ located at the top left corner of your desktop then open ‘System preferences’.
Tap on ‘Sound’ and choose ‘Input’.
Now ensure your mic is enables and simply adjust the volume using the slider below if required.
If you are can’t get any response, then choose a different input device and try again. Now you should be able to use audio via Zoom meetings.
Confirm microphone permission
Scroll down to your settings app then navigate to the settings for the Zoom application. Simply open the permissions menu and make sure that Zoom has the permission to use your Android microphone.
If it can’t, then allow the permission and try again to connect to your Zoom meeting. Now you should be able to use your microphone easily if the permission was not allowed before.
Disable ‘Always Mute My Microphone’ on your phone
Zoom also provides a failsafe feature that turns off your microphone whenever you join a meeting. If you can’t pass audio using your meeting members then the setting must be turned on your device. Simply follow the steps to ensure that ‘Always Mute My Microphone’ is toggled off in Zoom settings.
Click on the ‘Settings’ icon at the bottom left corner of your screen and choose ‘Meeting’ from the settings menu.
Also, ensure that ‘Always Mute My Microphone’ is toggled off. But if it is toggled on, just click on the switch to toggle it off.
Fix Zoom Audio Not Working – Zoom Meeting
Here’s a complete list of common fixes if you can’t hear anyone on a Zoom meeting.
Make sure Speaker is ON
Click the screen during a Zoom meeting. However, you will then view a speaker icon at the top left corner of your screen. If it displays that the speaker is turned off, then click on it again to turn on your speaker.
Once your device is attached to a speaker or headphone using Bluetooth. Then the output audio is being played on that Bluetooth device. But in case, if the Bluetooth device in another room or at a low volume. Then you can’t notice this. Also, remember headphones can’t be connected, or just displayed the Bluetooth so that the output always available to the device’s speakers.
If it can’t resolve your problem. Then there might be a hardware problem with your device. You can check this by connecting headphones to your Android device. If you want to get audio in your headphones then your device having a hardware issue.
Fix Zoom Audio Not Working – Common Solution
If you can’t resolve the audio issue and make sure that your mic is working perfectly. Also, you’ll be able to use audio in other apps. Then there is a high probability that the Zoom application is issuing out. Just close the application and initiate it again.
Just close the Zoom app first under Settings > Apps > Zoom > Tap Force Stop. And then again open it.
Restart your device
If nothing works for you and you are facing persistent audio problems during your Zoom meetings. Then you must try restarting your device, whether that a PC, an Android phone, or a tablet.
Once your device is restarted, just launch the Zoom again and try connecting to the meeting. Now you should be able to use Zoom without any audio problems disturbing your experience.
Get the latest version available
The zoom starts continual working on its mobile apps or desktop client to bring you the best experience possible. Because of this, there are constant updates being launched just to resolve the errors and get rid of any underlying problems while launching new features. If none of the above- mentioned solutions worked for you, then you simply try to update your Zoom mobile app or desktop client.
If you are having problems with the mobile app and are on the newest model. You can then try to uninstall and reinstall the app. As it performs a clean installation on your mobile which should get rid of any underlying problems with the app.
Clear the cache of the Zoom app on your smartphone
If none of the above tricks helps to resolve your issue. Then clearing the Zoom app cache of them on your Android device might resolve these tricks. Let’s check how to clear the cache for the Zoom app on your mobile.
Head over to the ‘Settings’ app on your Android device and move to the ‘Apps & Notifications’.
Note: This could also know as ‘Manage Apps’, ‘Installed Apps’, or just ‘Applications’ depending on your Android device manufacturer.
Now move the app list to search Zoom and click on it to open your settings for Zoom.
Now click on ‘Storage & Cache’ and choose ‘Clear cache’ located at the top of your screen under the Zoom app icon.
Now try to restart the application again. Also, you should be able to use audio again during your Zoom meetings without any problems.
Restart your browser if you are using the web client
Many browsers probably interfere with the function of your Zoom meeting which secures you from using your audio device. Just close the application and then again restart it.
An efficient way to exit a browser is to use the exit/quit choice located under the Menu/More button of the browser.
Also, you can use a special command to fully exit Chrome. Head over to your Chrome browser and input in ‘chrome://restart’ in the URL bar and hit enter. However, it will restart the browser fully and reset all the extensions as well which probably interrupting your audio connection.
I hope all these methods help you to fix your underlying audio issues at Zoom meetings. If you still face any problems, feel free to comments us below.