How to Windows

How To Fix File Explorer ‘Working On It’ Message In Windows 10

File Explorer ‘Working On It’
Written by Kelly Houstan

In Windows 10, File Explorer opens at a location called ‘Quick Access’. Quick Access isn’t a real location on your system actually. You guys will not find a folder inside your user folder that is called Quick Access. This location, and the files and folders in it, then update as you use your PC. It also shows you the recent files and folders that you accessed and updates constantly. It works flawlessly, for the most part, however, File Explorer can and does slow down. Whenever File Explorer slows down, you guys see a ‘Working on it’ message whenever you open it. The message goes away after a while. File Explorer might also become unresponsive during this time. Just read this article to know all about How To Fix the File Explorer ‘Working On It’ Message In Windows 10. Let’s begin!

If you guys are seeing this message a lot, and it’s taking too long to go away. Then you have a problem on your hands that will get worse along with time. Fortunately, there’s a really simple solution. In order to fix this problem, you guys have to delete the Quick Access cache and File Explorer’s history as well.

Open This PC In File Explorer

Then just open File Explorer. Head to the View tab and click the Options button. In the Options window, open the ‘Open File Explorer to’ dropdown and choose the ‘This PC‘ option.

Clear File Explorer History

On this very same window, just look at the bottom section called ‘Privacy’. There’s actually a ‘Clear’ button that will delete the history File Explorer maintains of your frequently accessed files and folders as well. Tap on it.

Delete File Explorer Cache

There’s just one more thing that youguys have to do. Clear the File Explorer cache as well. You have to open the following location in File Explorer.


You have to delete all the files in this folder. Reset File Explorer in order to open Quick Access. The ‘Working on it’ message will stop appearing from this point forward.

The ‘Working on it’ message appears whenever File Explorer’s cache is either corrupted or also has become too big for your system to handle. It can also be a sign of an aging system that is unable to keep up along with more demanding apps. If you guys see this message more often when you have multiple apps open, and less often or never. Whenever you guys have nothing running on your PC, and then it’s a system resource problem. The above steps will also fix the message for a while. However, if your system is dated it will then eventually return as well.

File Explorer is instant to rebuild its cache so you won’t be inconvenienced with this too much. If you guys need access to a specific folder and can’t wait for File Explorer. In order to add it to your frequent folders, just pin it to the Quick Access bar on the left as well.


Well, That all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

Also See: How to Find Steam Apps Folder in Windows 10

About the author

Kelly Houstan

Leave a Comment