Android How to

How to Fix Your Device Isn’t Compatible With This Version Error

Device Isn’t Compatible
Written by Kelly Houstan

Have you guys ever tried downloading an app on your phone and also came across a dreaded error message of “Your Device Isn’t Compatible With This Version”? Chances are that you guys have. Many Android users occasionally come across this message whenever downloading some applications from the Play Store. However, it is a common error resulting from an older version of Android. It can occur because of many other reasons. Your device might also have some old hardware parts, such as chipsets, not aligned with the requirements of a new app. Just read this article to know all about How to Fix Your Device Isn’t Compatible With This Version Error. Let’s begin!

How to Fix Your Device Isn’t Compatible With This Version Error

Well, here’s a short list of issues that might lead to the apparition of the ‘Your device isn’t compatible with this version on an Android device actually:

  • Outdated phone’s firmware – If you’ve just switched your phone on after a really long period of inactivity. Then chances are Google is actually denying your access to the Google Play Store in order to ‘protect’ you from security exploit actually. In this case, the fix is as simple as installing the latest firmware version that is available from your smartphone manufacturer.
  • Corrupted Google Play Store cache or storage – It’s not really uncommon to see this issue occurring because of some kind of corrupted data saved in the storage. As well as a cache folder associated with the Google Play Store app. In both cases, the fix basically lies in clearing these folders allowing the app to launch along with no remnant files and dependencies.
  • Android app is not really supported by your phone – There’s also the possibility that this error is actually genuine. And your phone is simply not equipped in order to support this app. Fortunately, in many cases, you guys can only download the APK from an external website and then just sideload it to your Android phone. However, be prepared for performance issues and crashes if your phone internals is way below the minimum requirements as well.

Now that you guys are familiar along with each and every potential cause of the ‘Your device isn’t compatible with this version. Now let’s go over a series of verified fixes that many other affected users have successfully used to fix this problem:

Update your phone’s firmware (if applicable)

As it turns out that one of the most common instances that will actually produce the ‘Your device isn’t compatible with this version’ error. It is a situation in which you guys are just starting your phone after a long period of inactivity. There also have been a number of security exploits for Android that Google also has patched over the year via mandatory firmware updates that smartphone manufacturers have to push.

If you guys try to download stuff from the Google Play Store on a phone along with firmware. That doesn’t really include these mandatory security updates. You will also see this error message for each and every app that you attempt to download.


This is mostly the case with Android phones that also have been just switched on after years of inactivity.

To resolve this issue, you’ll need to install the latest firmware version available from your phone manufacturer. The instructions on doing this will be different from the manufacturer actually. However, the general steps are the same. Just follow the instructions below for instructions on how you guys can update your Android’s firmware version to the latest:

  • From the home screen of your Android device, just click on the Settings icon.
  • When you’re inside the Settings screen, then scroll down to the bottom of the screen and click on the System tab.
  • Now inside the System tab, scroll down to the bottom of the settings menu and click on System updates.

Note: Some manufacturers will also have the system updating function under the About system.

  • Now, wait until the scan is complete.
  • If a new firmware version is also available, then it will prompt you to install it. Do this and then wait until your Android device reboots in order to see if the problem is now fixed.

If you guys are still seeing the same ‘Your device isn’t compatible with this version’ error. Then just move down to the next potential fix below.

Clear Cache for Google Play Store

This is the easiest method to get rid of the “Your Device Isn’t Compatible With This Version” error. You have to clear the cache for the Play Store. You guys can do this via the following steps:

  • Just close the Play Store tab, if open in the background.
  • Now open Settings on your phone.
  • Then head to the Application Manager section.
  • Select the Google Play services option.
  • Click on the Clear Cache button.

Device Isn’t Compatible

When you do these steps, you guys can restart the Play Store and then search for the app you wished to download.

Change Your Phone’s Model Number | Device Isn’t Compatible

If any of the above measures did not really work for you, then there’s another solution for you. This is a lengthier and more complicated method, however, it can definitely get rid of the “Your Device Isn’t Compatible With This Version” error. You have to follow the given steps to achieve the same.

  • For starters, you need to search the model number for any device launched via the manufacturer for your phone.
  • Whenever searching for this, you need to find a model number that is accessible where you reside.
  • When you guys find this accessible model number, then just copy and paste it somewhere to save it.
  • Now, you need to download an app called the ES File Explorer from the Play Store.
  • Whenever you have installed this app, open it and head to the Tools section.
  • When you guys are inside the Tools part, toggle the button to turn on the Show Hidden Files setting as well as the features for Root Explorer
  • Then you need to find a file titled ‘System’ within the page named as a /.
  • Inside this folder, you will find the file named ‘build.prop’.
  • Now Rename this file as ‘xbuild.prop’ file and then copy the same file.
  • Then you need to paste this ‘xbuild.prop’ file to the SD storage space in your phone.
  • Well, after completing these steps, just open this file in the ES Note Editor application.
  • When the file opens, then you have to enter the model number that you had earlier saved after typing “”.
  • When you save these changes, then head to the page titled as /.
  • Just choose the file named System.
  • Within this file, you have to rename the xbuild.prop file back to its original name, that is ‘build.prop’.
  • Now, copy this file and put it in the SD space.
  • This is followed via a few changes as follows:
    • Read permissions to Group, Owner, and Other
    • Write permissions to Owner
    • Execute permissions to No One
  • Save all these changes and then just reboot your phone

You guys should be able to get rid of the error message after completing this extensive model change process.

Root Your Android Device | Device Isn’t Compatible

Many users just simply change their phones if a compatibility error message actually pops up. Then this might be because their phone cannot install a newer version of Android. That is limiting the apps they can get on their device. But, if you are unable to simply get a new phone for this reason, then just don’t worry. There is a really easy solution to take care of your device’s incompatibility simply via rooting it.

Well, your old device may not get the most updates that newer Android versions do. The best way to overcome this challenge is through rooting your device. You guys can just root your phone and open ROMS to use the latest version of Android. However, you should note that this process is risky and only forces your phone to work along with updates it is not made to handle. So, this method can also result in severe malfunctioning in your device as well.


Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

Also See: The best EaseUS Alternative 2021

About the author

Kelly Houstan

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