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COD Mobile Troubleshooting – Fix Errors

Fix Errors – COD Mobile Troubleshooting
Written by Hassan Abbas

COD Mobile Troubleshooting: Call of Duty Mobile (COD) is a free to play online modern warfare game having different modes like the standard Multiplayer mode and Battle Royale mode (similar to PUBG). The Battle Royale’s mode enters into COD mobile took the world by storm as it is the most popular multiplayer mode right now. The game and all of its modes are already available for download right now and ready to play via the beta program.

However, as Call of Duty Mobile COD is in beta version. Users encounter errors from time to time. While the development team is constantly fixing errors and bugs, banning cheaters, and avoiding hacks. But there are still some technical errors found in the game. As the mobile version of the game is only available in India for now, manually installing the APK and using a VPN app is the only choice to access it from other countries or regions like the US, UK, Germany, France, etc, using.

Well, if you have downloaded the Call of Duty Mobile APK file and OBB file using our guide, you should not get any errors or issues. But if you are still facing errors in the game, then here is how to fix the most occurring errors from COD Mobile and improve your gameplay.

How to fix network error or authorization error in COD Mobile Troubleshooting?

COD Mobile Troubleshooting: Network error or the Authentication error is basically due to servers not being available for you. Everyone knows that COD is only available in India under the closed beta testing program, you will need to be on the live servers. Otherwise, you will get a network error, also known as, Authentication error. If you are accessing the game from other countries like the United States then you need to be on the Asian server.

The best thing to avoid the network error or authentication error is by using a VPN app and set the location to “India”. After this, restart the game and wait for the servers to come back online. You may need multiple tries for successfully entering the game.

How to fix the black screen after the Activision logo in COD Mobile Troubleshooting?

If the black screen still appears after the Activision logo then the data file (OBB file) is missing from the location or the data is incomplete or corrupt. The most important file of any game is the OBB file. As it consists of all the data from the game like maps, videos, graphics, etc. So basically the whole game.

To avoid the black screen issue in the COD, you’ll need to download the OBB file and transfer it at the following location:


Launch a file manager and create a folder called: com.activision.callofduty.shooter under Android/obb.  Then Paste the Call of duty OBB file in the newly created folder.

If the OBB file data is corrupted, then you can also uninstall the whole game and reinstall a fresh copy of the game via the TapTap game client app download link. This app helps you to install the game APK and will automatically set the OBB file for you making it easy to setup.

Ping rates: How to fix latency while playing game

If you are using a poor internet connection or have a bad VPN to access a specific server, then you can set a custom DNS to improve the latency in the game you are facing. Setting a DNS will balance the ping rates too.

Lower ping rates mean a faster connection to the servers. This is because the game favors higher ping rate users to balance out their poor connection. As it happens in PUBG mobile.

Fix “The device does not meet the minimum requirements” in Call of Duty mobile

Well, the error is self-explanatory. So its nothing you could do but upgrade your phone or wait for the game’s compatibility for your phone’s hardware from the developers officially. Call of Duty mobile (COD) is a new generation graphics stimulus game. So it requires good hardware specifications to run properly.

The minimum requirements for COD Mobile are:

  • Snapdragon 625 having Adreno 506 and above
  • Mediatek Helio P23 with MALI G71 and above
  • Kirin 960 with MALI G71 and above
  • At least 3GB of RAM and 4 to 5 GB of free internal storage

As these are the fewer requirements for the game. But some lower configurations are still exceptional. Some users have been playing on lower set of requirements than the officially stated. So you can still play the game on lower configuration using lower graphics.

Fix for low graphics: How to improve graphics in COD Mobile?

Besides having a higher configuration than the minimum requirements on your phone, some users seeing lower graphics. The low graphics are not polished and looks very poor. All you need to do is to set the graphics to Medium, High, or Max in the game settings.

  • Firstly, Launch COD Mobile
  • Then click on the settings menu with a gear icon
  • Now switch to System tab
  • Set the graphics to medium, high, or max and set the Frame rate to high for better gameplay
  • Toggle Depth of Field to on
  • Then restart the game

However, besides settings graphics to medium or high. If you still see low graphics then the criminal is most likely the built-in Gaming Mode on your phone. Majority OEMs are now implementing Gaming mode in their firmware.

Set it to maximum performance, set the resolution to high or max, and also set the FPS from high or Max. Usually, the balanced mode or the maximum batter mode lowers the screen resolution and the graphics options on COD mobile don’t respect your phone configuration.

Setting a custom profile in Game Launcher or Gaming Mode

For reference, we are using Game Launcher found in Samsung galaxy phones. It can also be accessed from the notification panel while in the game.

  • Launch the Gaming Mode on your phone
  • Then go to settings
  • Turn on individual game settings
  • See Focus on performance mode
  • Turn off the Low-resolution toggle
  • Set maximum FPS


For more queries and questions let us know in the comment section below!

Also Read: Unlock Max Graphics COD Mobile: How To?

About the author

Hassan Abbas

Tech enthusiast with too many items on his wish-list and not nearly enough money! Specializing in all things tech, with a slight Apple bent he has been writing for various blogs for the best part of (too many) years

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