How to Windows

How to Fix Audio Services Not Responding Issue

Audio Services Not Responding
Written by Kelly Houstan

So you guys have been using Windows 10 for quite a while, however, suddenly one day out of nowhere an error pops up that is saying “Audio services not responding” and audio is no longer working on your PC. Just don’t worry this is totally fixable, however, let’s first understand why you are getting such an error. Just read this article to know all about How to Fix Audio Services Not Responding Issue. Let’s start!

The Audio service not running error can also occur because of outdated or incompatible audio drivers. Audio-related services might not be really running, incorrect permission for Audio services, as well. In any case, without even wasting any more time let’s see How you guys can Fix Audio services not responding in Windows 10. Along with the help of the below-listed troubleshooting steps as well.

Audio services not responding Error in Windows 10 Fix:

A suggestion via Rosy Baldwin that seems to work for almost every user, so I now have decided to include in the main article:

  • Tap on Windows key + R then type services.msc and hit Enter in order to open the Windows services list.
  • You can also find Windows Audio in the services list, tap on W to find it easily.
  • Right-tap on Windows Audio and then choose Properties.
  • From the Properties window navigate to the “Log on” tab as well.
  • Next, choose This account and make sure Local Service is selected along with a Password.


If you guys don’t know the password then either you can type a new password and tap on OK to save changes. Or else you can also tap on the Browse button then click on the Advanced button. Now click on Find Now button then choose LOCAL SERVICE from the search results and then click OK.

  • Tap on Apply followed via OK in order to save changes.
  • If you’re not able to save changes then first you have to change the settings for another service called Windows Audio Endpoint Builder.
  • Right-tap on Windows Audio Endpoint Builder and then choose Properties. Now navigate to the “Log on” tab as well.
  • From the “Log on” tab just select Local System account.
  • Tap on Apply followed via Ok in order to save changes.
  • Now again try to change the settings of the Windows Audio from the “Log on” tab and this time you guys will be successful.

Start Windows Audio Components

  • Tap on Windows key + R and then type services.msc
  • Locate Windows Audio service and double-tap it in order to open properties.
  • Then switch to the Dependencies tab and expand the components listed in “This service relies on the following system components.”
  • Now make sure all the components that are listed above are Started and Running in the services.msc
  • At last, restart the Windows Audio services and Reboot to apply changes as well.

See if you guys are able to fix Audio services not responding in Windows 10 error, if not, then continue along with the next method.

Start Windows Audio services | Audio Services Not Responding

  • Tap on Windows key + R then type services.msc and hit Enter in order to open the Windows services list.
  • Now, you have to locate the following services:
Windows Audio 
Windows Audio Endpoint Builder 
Plug and Play
  • Make sure their Startup Type is all set to Automatic and the services are Running, either way. Just restart all of them once again.

How to Fix Audio Services Not Responding Issue

  • If the Startup type is not Automatic then double-tap on the services and inside the property, window set them to Automatic actually.

Note: You may have to first stop the service via clicking on the Stop button in order to set the service to Automatic. When done, then tap on the Start button to again enable the service.

  • Tap on Windows Key + R then type msconfig and click on Enter to open System Configuration.
  • Switch to the Services tab and then make sure the above services are checked in the System configuration window.
  • Restart your computer in order to apply these changes.

Uninstall Sound drivers

  • First of all, Download and Install CCleaner.
  • Head to the Registry window on the left, and then scan for all the problems and let it fix them.
  • Next, tap on Windows Key + R then type devmgmt.msc and hit enter in order to open Device Manager.
  • Expand Sound, video, and game controllers and tap on the sound device then choose Uninstall.
  • Now confirm the uninstall via clicking OK.
  • At last, in the Device Manager window, head to Action and click on Scan for hardware changes.
  • Restart in order to apply changes.

Modify Registry key

  • Tap on Windows Key + R then type regedit and hit enter in order to open Registry Editor.
  • Now just inside Registry editor navigate to the following key:
  • Then locate ServicDll and if the value is %SystemRoot%\System32\Audiosrv.dll, and this is the cause of the problem.
  • Now replace the default value under Value data with this:


  • Then restart your PC in order to apply changes.

Run Audio Troubleshooter | Audio Services Not Responding

  • Tap on Windows Key + I in order to open Settings then click on Update & Security. 
  • From the left-hand menu just choose Troubleshoot.
  • Now under the “Get up and running” heading tap on Playing Audio.
  • Next, tap on “Run the troubleshooter” under Playing Audio as well.
  • Just try the suggestions by the troubleshooter and if any issues are found, you have to provide permission to the troubleshooter in order to fix Audio services not responding errors.
  • The troubleshooter will automatically diagnose the issue and then ask you if you want to apply the fix or not.
  • Tap on Apply this fix and Reboot in order to apply changes.

Restore Registry key from Antivirus

  • You have to open your anti-virus and head to the virus vault.
  • From the system, tray right-clicks on Norton Security and choose “View Recent History.
  • Now choose “Quarantine” from the Show drop-down.
  • Just inside Quarantine or virus vault search for the Audio device or services that are actually quarantined.
  • Now just look for registry key: HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROL and if the registry key actually ends in :


  • Restore them and Restart in order to apply changes.
  • Now see if you’re able to resolve the “Audio services not responding in Windows 10” issue, otherwise repeat steps 1 and 2 as well.

Installing Realtek or High Definition Audio Device

A lot of users reported that installing High Definition Audio Device driver instead of an IDT High Definition Audio CODEC etc. that is solved the problem for them. We can also try this last solution before we resort to a system restore or doing a clean installation as well.

  • Now just tap on Windows + X to launch the quick start menu and choose “Device Manager” from the list of options available.
  • When in the Device Manager, expand the “Sound, video and game controllers” category.
  • Right-tap on your sound device and then choose “Update Driver”. Now an option will come forth if to install the drivers automatically or manually. Choose “Browse my computer for driver software”.
  • Now just choose “Let me pick from a list of available drivers on my computer”.
  • Uncheck the option “show compatible hardware” to make sure that all the results are listed in your driver’s list. Navigate via all the drivers until you guys find “High Definition Audio Device”. Choose it and tap on Next.
  • You have to follow the on-screen instructions in order to complete the installation. Restart your computer and then check if the problem is solved.

Note: If this doesn’t work, try to download the drivers from your manufacturer’s website and install them via the method listed above. In most of the cases, this also solved the problem.


Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

Also See: How to Fix Instagram Notifications not Working Issue

About the author

Kelly Houstan

Leave a Comment